VIVOTEK follows the AA1000 Stakeholder Engagement Standard and uses international sustainability issues and operational needs as reference materials to define the six categories of main stakeholders, i.e. employees, corporate customers, investors and shareholders, society, government agencies, and partners.

Six Types of Stakeholders and their Communication Results

Employee: VIVOTEK has a global workforce exceeding 1,300 individuals, spread across its headquarters in Taiwan as well as branches and offices worldwide. The Company places significant emphasis on each employee, developing a comprehensive welfare and employee care policies that align with international initiatives such as gender equality. These efforts foster a sustainable workplace culture that attracts and retains exceptional talent, while ensuring comprehensive protection of labor rights, benefits, and career development. Corporate Customer: VIVOTEK consistently strives to deepen collaborative relationships with corporate customers and foster loyalty. We continually upgrade our after-sales service system and provide comprehensive solutions that cater to customers’ needs.

Investors and Shareholders: VIVOTEK dedicates itself to securing financial support and backing from both individual and corporate shareholders (including the Delta Group) for the Company's ongoing sustainable development endeavors. Partners: Adhering to international human rights advocacy and work protocols, VIVOTEK sets consistent requirements and standards for suppliers, outsourcing contractors, manpower dispatch, and system certification companies. This is done to minimize environmental impact throughout the operational process and align with various international norms.

Government Agencies: To stay ahead of global trends and ensure compliance with government mandates, VIVOTEK is actively updating its product design and planning processes, while setting a benchmark for the surveillance industry. Society: VIVOTEK maintains a long-term relationship with domestic and international media outlets. We proactively disclose key products and operational information to the public, effectively communicating the spirit of sustainable development. We embody the brand ethos of cultivating relationships with online communities. VIVOTEK also cares about the local community and has established good relationships with social welfare organizations and committees to promote social participation.

The sustainability promotion adheres to the following process for identifying relevant materiality and communication results.

STEP01 Establishing a Corporate Sustainability Promotion Team under the president

STEP02 Internally organizing relevant corporate sustainability training sessions

STEP03 Focusing on internal discussions to identify materiality

STEP04 Monitoring the progress of communicating materiality

STEP05 Reviewing the results and formulating sustainability goals

VIVOTEK regularly communicates with its stakeholders and reviews their feedback, while staying informed about sustainability developments. Adhering to the sustainability policies of the Delta Group and complying with GRI Standards, we identify material sustainability issues. With the expertise of senior management, we assess the economic, environmental, and social (ESG) impact level and likelihood of occurrence for each issue to calculate the positive/negative and actual/potential impact levels. Then, the Corporate Sustainability Promotion Team evaluates and arranges them in order of priority. For 2023, we determined six material topics: Environmental Care, Innovative Research and Development, Economic Performance, Talent Cultivation and Retention, Customer Relationship Management, and Supplier Sustainability Management. Based on these topics, we establish long-term goals, implement specific action plans, and track the progress and effectiveness of key actions to create a positive and sustainable impact on society.

VIVOTEK actively responds to stakeholder concerns, while meeting their needs and expectations through various regular communication channels. The Company’s stakeholders represent three key areas: Governance, Society, and Environment. These areas encompass six categories: Employees, Corporate Customers, Investors and Shareholders (including the Delta Group), Social Organizations, Government Agencies, and Partners.

In 2023, the Company assessed six material issues: Environmental Care, Innovative R&D, Economic Performance, Customer Relationship Management, Talent Cultivation and Retention, and Supplier Sustainable Management. Our detailed report consolidates the analysis results and provides insights into the degree of impact, management approach, and boundaries of material topics in accordance with GRI Standards.